Warranty

Warranty only applies on the following:

  • Jewellery: only selected jewellery items have warranty of 6 months from date of purchase against manufacturing defects. All products that are deemed to be faulty, as the result of a manufacturing error, will be repaired and/or replaced at no cost. The warranty does not include mishandling.
    • Shipping
    • Accidents
    • Normal wear and tear
    • Abusive knock
    • Ageing and natural tarnishing

For all care instructions, please follow our care instructions link on the website to ensure your beautiful jewellery.

This warranty does not cover loss, chain breakage, and general wear and tear. General wear and tear includes tarnishing and fading of plated jewellery, and therefore, is not covered by warranty.

  • Candles and diffusers: make sure you read and follow all the care instructions on our website.
  • Gift Packages: the only warranty we give you is making sure you will be happy for your selected items to be well wrapped and packaged.