CUSTOMER CARE
Shipping policy
All Jewellery and small item orders will be dispatched the second day of order receipt during working days (Mon-Fri) excluding weekends and holidays.
Clarity by Karina uses “Sendle” as a courier company allowing you the access to receive an email to track your order.
All orders received after 11:00am will be dispatched the following business day.
If you wish to make any changes to an existing order before being dispatched please contact sales@claritybykarina.com or shipping charges will apply.
Free Shipping
You will receive a FREE shipping if you spend over $65
Shipping Charges
- $8.50 flat rate on standard shipping within Australia-Sydney metro areas
- Customer will receive confirmation of shipping and tracking details via email.
- Express shipping charges are $13.50 for orders within Australia ( to be selected at checkout)
Estimated Delivery Date
- Metro areas: 3-5 business days
- Regional Areas: 5-7 business days
- Express Post: 1-3 business days
Kindly note that all shipping fees are not refundable.